Privacy Policy

What information do we collect?

We collect information from you when:

• you register on our site
• place an order
• subscribe to our newsletter
• respond to a survey
  fill out a form
• When you want to place an order or register on our site, as appropriate, you may be prompted to enter the following information: name, e-mail address, mailing address or telephone number. You can, however, visit our site anonymously.

Do we use your information?

Any information we collect from you may be used for the following reasons:

to personalize your experience. (Your information helps us to respond to your individual needs).
to improve our website. (we continually strive to improve our website based on the information we receive from you)
to improve customer service (your information helps us to more effectively respond to your requirements)
To improve the transaction process. (Your information, whether public or private, for any reason will not be given, bartered, transferred or sold to any other company without your consent and will not be used for any purpose other than to process your order or for any other use has been requested)
to administer a contest, promotion or survey relevant to our site.
to send information e-mails. (The email address you provide for order processing, may be used to send you information and updates on your order, taking occasional corporate new, updates, related product or service information, etc.

How we protect your information?

We implement a variety of measures to maintain the security of your personal information when you place an order or are you connected to your personal information.

Payment by credit or debit card:

We offer the use of a secure server.All sensitive information such as your credit card information is transmitted via Secure Socket Layer technology (SSL) which has the /Bank/ with which we work and then (encoded to us), use only from the Bank which is legally bound to comply with the confidentiality of the information.

After each transaction, your personal information (credit card) is not stored on our servers.

Payment with PayPal™:

The PayPal ™ is an Online service that is widely used for commercial transactions on the Internet. After you pay with credit card through PayPal the delivery of your order is being completed.For more information about the PayPal ™ services please visit: www.paypal.com

Do we disclose any information on external factors?

We do not disclose, sell or trade your personal information. This does not apply to trusted third parties who assist us in operating our website piece, the courier company we work for sending orders and for those involved for your convenience, so long as those parties agree to keep this information confidential. We may also publish your information when we believe it is necessary for compliance with the laws and policies of our site, as well as for the protection and safety of our own and our ownership or other rights. However, non-personally identifiable information is not provided to third parties for promotional or other purposes.

The right of return

Please be advised that you have a time limit of 15 days from the date of receipt in order to exercise your right to return products provided that they are in excellent condition with the original packaging. The products should be accompanied by the receipt or purchase invoice.

Scope

These General Terms and Conditions (“Terms”) apply to the entire business area of ​​Health for all Smida (hereinafter “Company”). The company trades in health products, natural products and food and operates an online shop.

Conclusion of contract

The contract is concluded by the acceptance of the offer of the company regarding the purchase of products by the customer.
The contract is concluded in any case if the customer orders the products offered by the company via the online shop of the company or buys directly.

Payments

The company offers the following payment options to the customer: Invoice, credit card, PayPal, prepayment.

The customer is obliged to pay the invoiced amount within 30 (thirty) days from the invoice date.

If the invoice is not paid within the aforementioned payment period, the customer will automatically be in default.

From the time of default, the customer owes default interest in the amount of 5% (five percent).

If the company also offers products via an online platform for purchase, rent or other use, it may demand payment electronically as part of the ordering process (credit cards, Paypal or other payment systems).

Offsetting of the invoiced amount with a possible claim of the customer against the company is not permitted.

The company has the right to refuse delivery or service in case of default.

Shipping

All items will be shipped promptly, if available from stock and only while stocks last, subject to successful identity and credit checks. Delivery is by post or DHL. If you notice damage to the package, please notify the postman immediately and contact us.

The delivery time of stock items within Switzerland is, unless otherwise stated in the offer, a maximum of 3-7 working days. The delivery time begins with the receipt of the payment. The delivery time is not binding, unless there is a written agreement to the contrary.

If an article is not available at short notice, we inform the customer as soon as possible by e-mail about the expected delivery time, if we have an address. For delivery delays, such as due to force majeure, traffic disruptions and dispositions of high hand as well as other events for which the online shop is not responsible, no claim for damages against the online shop can be asserted. If the delivery is delayed due to the negligence of suppliers and omitted (impossibility), then the online shop is not responsible.

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